•                                 Implementation of the system
• Trade
• Production
• Logistics center
• Analysis and Reports
• After-sales care

Implementation of the system At TOP S.A., we do more than just sell software. When implementing a system, we focus on assisting companies in establishing relevant procedures, optimizing processes, and selecting tools that are best suited to the client’s operations. 

Each implementation is tailored to individual arrangements to ensure the desired objectives are achieved. 

The implementation process is divided into the following steps: 

• Preparation for the implementation of the system 

• analysis of the enterprise’s needs 

• organizational consulting, documentation 

• cooperation in workflow creation 

• preparing a training schedule and scope 

• transmission of data from the old systems 

• developing specialized or customized functionality 

• Training of personnel in TOP systems 

• preparing bench cards 

• training of the basic functionalities of the system 

• conducting skill assessments 

• providing advanced training for developing new system functionalities 

• Runtime assistance 

• supporting the system launch at the customer site 

• supervising the initial use of the new system 

• remotely monitoring servers and client stations 

• Post-implementation support 

• retraining employees 

• preparation of new studies, reports and statements based on customer’s needs 

• providing remote service support via the internet 

• personal service support onsite 

• development and construction of new functionality 

• updating systems to comply with regulatory changes 

• implementing new systems or upgraded versions of TOP software