After-sales care
We offer our users comprehensive information systems and continuous service support, including:
- Assistance in using the system and its operation
- Ongoing remote monitoring of system performance
- Consulting in management accounting and work organization
- Server support including for files, databases, email, and web pages
- Management of secure internet access
- Backup management
- Assistance with troubleshooting errors caused by system operation
- Implementation of minor software changes
- Help and support in preparing economic analyses based on data from TOP S.A. systems
- Software updates (replacement of current software versions)
The scope of services and a monthly flat fee for these services are negotiated with the customer